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Access at Shakespeare's New Place

Advice about access at Shakespeare’s New Place, to assist you in planning your visit

Shakespeare's New Place is currently closed

Regrettably, Shakespeare's New Place will remain closed until at least spring 2021. 

Please keep checking our website for announcements or join our mailing list for further updates by email.

Scroll down to listen to an audio described introduction to Shakespeare's New Place.

We welcome assistance dogs at all sites.

Shakespeare’s New Place is accessible to all visitors.  The site is level, with access to the Great Garden and the Knot Garden.  There is a hard standing path running around the Great Garden.  A lift in the Exhibition Centre provides access to the upper floor. 

AccessAble offers a detailed Access Guide of Shakespeare's New Place if you want to know more. 

Most of our volunteers and staff have attended a Dementia Friend session to better understand how to offer support our visitors living with dementia.

Find out about our new Sing-a-long Sundays!

Read on to discover more about:

  • our quiet area
  • downloadable resources
  • symbolised guides from Widgit
  • the BlueAssist partnership
  • the audio introduction to the property

Quiet Area

Within the Great Garden, we have a designated Quiet Area. If you would like to use this space and gather your thoughts in a minimal sensory environment, ask a member of staff while on site and they will be able to assist you.

You may wish to visit the property first thing in the morning or later in the afternoon on a weekday and outside of the school holidays, to take advantage of our quieter times. 

Related Downloads

New Place Access Guide

This guide will help you plan your visit. You will find information about key items on display, where to find sensory areas such as our Knot Garden or the tactile sculptures in the Great Garden. There is also practical guidance on exploring New Place. 

New Place Access Guide Large Print

This is a large print guide of the above download. 

New Place Access Guide Symbolised

This practical access guide details what you will experience and information on what to expect during your visit. Download this leaflet to help plan your journey and read through our car parking advice. This leaflet is the fully symbolised version of the 'New Place Access Guide' above. See below to find out about our symbolised guides. 

New Place Exhibition Guide Symbolised 

Download a fully symbolised New Place Exhibition Guide and explore the site as you walk in Shakespeare's footsteps. There are copies available at the reception points on site too. Read about the history of New Place, key items in our collection and information about the outdoor masterpieces on display.

Site Map

Explore New Place and plan your route before you even arrive on site! Don't forget to visit the Great Garden to discover more treasures and visit our gift shop; take a little piece of Shakespeare's New Place home with you .  


BlueAssist provide a card on which a question or request can be written, with space for an image. An app can also be downloaded onto a smart phone which has the advantage of linking the phone to a fixed number for hassle free call assistance.  

It is a method of communication for those who may be lost or frightened and for visitors who may find it difficult due to anxiety or physical disabilities to ask for assistance. 

We are delighted to be working with BlueAssist to ensure that this resource is available to our visitors at New Place.

We are currently in the process of providing key information and training to our new staff and volunteers at New Place but do ask us any questions you have and we are looking forward to receiving your feedback on the resource.

We have BlueAssist cards available at various points on the site for you to pick up and use them if you wish to. 

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