Ensuring a Safe and Enjoyable Visit
Welcome to Shakespeare's family homes
Keeping you safe during your visit
We're here to help everyone have a good time.
To help you have an enjoyable and safe time when visiting the Shakespeare's family homes, we recommend that you:
Arrive early, allowing more time for any security checks and measures.
We have a timed ticket system at Shakespeare's Birthplace. To avoid disappointment, it is essential to book all tickets online in advance.
Keep it simple and minimise what you carry with you. Fewer bags to search will speed up entry.
Please leave larger bags and suitcases at your accommodation or a luggage venue. You will not be able to bring these with you to any of the properties.
Be patient with any security checks, including bag searches. They are in place to keep you and the people around you safe
Dogs are welcome in the gardens of all our properties, please make sure they are always kept on leads.
Stay alert and look out for each other. If you see something that doesn’t feel right please speak to a member of staff or the security team patrolling.
Don’t leave bags unattended and never agree to look after a stranger’s bag, no matter how genuine they seem.
In the unlikely event of an incident or evacuation, please listen carefully to any announcements and follow staff instructions.
Project Servator
To keep our visitors safe, we are working in partnership with Warwickshire Police, West Midlands Police and Counter Terrorism Policing West Midlands who operate Project Servator in Stratford-upon-Avon.
Project Servator aims to disrupt criminal activity across the area. Deployments are highly visible and unpredictable - officers can pop up anywhere, at any time, including around our properties.
We are supporting this initiative, and we want to reassure you that there’s nothing to be worried about if you see extra police officers around our site or across the town. Officers will be happy to explain what they are doing and answer any questions you have, so please feel free to talk to them if you see them or have any concerns.
For more information see Latest Updates.
Pre-booking is essential
To avoid disappointment it is essential to book tickets online in advance.
Let's keep each other safe
Please think about the following things before travelling:
If you are feeling unwell or showing Covid symptoms we politely ask that you do not visit
Hand sanitisers will be available throughout our sites and windows will be kept open to encourage good ventilation
We do not offer cloakroom/baggage store facilities, so please bring as little as possible
Be ready for cashless payments
What we ask of you
To help keep everyone safe and ensure an enjoyable visit, we encourage visitors to stay alert and report anything that doesn’t feel right to a member of staff or security.
Thank you for your support, we look forward to welcoming you.
See our FAQs for more details
FAQs
Help us keep Shakespeare's story alive
In 1847 Shakespeare’s Birthplace was saved for the nation. Now we need your help to save it once again. By visiting you are helping care for the world's greatest Shakespeare heritage and keeping his story alive. Thank you for your support.
Plan Your Visit