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Terms of Entry

We ask you to respect fellow visitors and staff during your time with us

Updated: 19 July 2021

We take the safety of our staff, volunteers, and visitors very seriously, and we hope this will help reassure all who come to Shakespeare's family homes. Following feedback from our visitors, staff and volunteers, we ask you to respect fellow visitors and staff and continue adhering to the following measures:

- Face coverings reduce the risk to yourselves and others and should still be worn by visitors in all indoor spaces, unless they are exempt from the UK Government's guidelines on wearing face coverings. Please note, a face visor or shield may be worn in addition to a face covering, but not instead of one. This is because face visors or shields do not adequately cover the nose and mouth, and do not filter airborne particles

- Social distancing will be encouraged throughout your visit.

- Visitors are encouraged to download the NHS COVID-19 Test and Trace app prior to arrival at Shakespeare's family homes and 'check-in' by scanning the QR code available at the ticket desk and entrance to the shop.

- If you are unable to access the app, in line with Government guidelines, we will be taking your contact details, as well as recording times entering our premises. Details will be kept for 21 days. We will share them with Test and Trace personnel, if asked, in the event of a fellow visitor or staff member testing positive for coronavirus. Data will be handled according to GDPR, security and ethical standards at every stage of the process – from its collection and storage by us to its transfer and use by NHS Test and Trace. NHS Test and Trace will handle all data according to the highest ethical and security standards and it will be used only for NHS care, management, evaluation and research.

- Bag searches will be carried out in line with our security policy. To keep delays to a minimum, we ask you to avoid bringing large bags or backpacks. We are unable to offer luggage storage facilities.

- Only cashless payments will be accepted

- We ask that no food or drink is consumed on site at Shakespeare’s Birthplace during your visit, including any that you’ve brought from home. Picnics can be consumed in the grounds of Anne Hathaway’s Cottage and Shakespeare’s New Place. Please ensure you take all your rubbish home with you

- Please note, under 16s must be accompanied by an adult.

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